Notice
We will send type A OR type B by random.
The power can not be cut when the camera is updating, otherwise it will be broken down. it is very important.
*DO NOT Support ONVIF protocol recorder add; CMS computer client save and play in real time;
Main Features
*HD 1080P/5MP
*Support true humanoid intelligent alert double light;
*Support black light full color, color night vision is clear;
*Three modes preview, black light full color infrared night vision double light warning;
*Alarm mode custom setting: DIY custom setting alarm bell;
*Humanoid detection: mixing line, area, two-way flow detection, for human form, the item triggers no alarm;
* Customized new speakers with loud volume, 4w high power;
*PTZ: rotates 270 degrees left and right and rotates 90 degrees vertically;
*Dual Antenna 5DB transmits signals, high gain design, and the signal is bigger and stronger;
*H.264X new storage design, Memory card storage is lower, more stable and more durable;
*Three matching connection modes: AP hotspot direct connection/wireless WiFi connection/Network port wired connection;
*Exclusive patented spherical heat treatment, with an average of 30 degrees, let the screen exposure heat dry and disappear;
*Free 30-day cloud storage, data security is more stable.2.Package Contents1080 No SD Card = 1080P Wifi Camera(No Include SD Card)
Package
2MP No SD Card = 2MP Wifi Camera(No Include SD Card)
2MP Add 32G Card = 2MP Wifi Camera + 32GB Memory Card
2MP Add 64G Card =2MP Wifi Camera + 64GB Memory Card
2MP Add 128G Card = 2MP Wifi Camera + 128GB Memory Card
5MP No Card = 5MP Wifi Camera(No Include Memory Card)
5MP Add 32G Card = 5MP Wifi Camera + 32GB Memory Card
5MP Add 64G Card = 5MP Wifi Camera + 64GB Memory Card
5MP Add 128G Card = 5MP Wifi Camera + 128GB Memory Card
Remark:If you need Power Extension Cable to extend this power supply.
Remark:If you need Power Extension Cable to extend this power supply.
Please Click the following picture to get 5M/10M Power Extension Cable.
IP66 Waterproof & Dustproof
Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rocklon (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
