Rocklon LED Strip Lights RGB APP Control Color Changing Lights with 24 Keys Remote Mode for Room Decoration Bluetooth TV SMD5050 RGB

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Product Details
Item Specifics
Shipping & Payment
Why Buy From Us
Product Details

Rocklon


How does it work?

In the first step, you need to connect the light strip and the control cable, plug into the USB port. The second step, scan the QR code on the connection cable to download the application. The third step, turn on the Bluetooth mode and pair your device in the app.

Does it come with batteries?

Yes, with cr2025 button battery,Note: Bluetooth and infrared 3 keys themselves do not have batteries,The Bluetooth light strip is controlled by the mobile phone program, and the 3-button light strip is controlled by the mini 3-button controller.

How to link the 20m and 30m light strips?

The 20-meter light strip is composed of two 10-meter light strips, and it is enough to connect two tapes with a splitter;the 30-meter light strip is composed of two 15-meter light strips, and it is enough to connect two tapes with a splitter up.

Why does the light strip not emit light after it is connected?

Please try switching the positive and negative poles of the usb. If the light strip still does not glow, please contact customer service to solve the problem.

Why is the remote not working?

Please install the battery correctly, align the controller with the power supply for operation,if it still does not work, please contact customer service as soon as possible

What occasions are they used in?

They can be used for decorating and lighting up at any place, such as TV background, bedroom, gaming, bookcase, shoe cabinet, closet, kitchen, living room, bedroom, wall, stairs, ceiling, porch, computer desk, especially great for Christmas, festival atmosphere like wedding, birthday, Parties and Halloween.

Item Specifics
Brand Name:
 FRST
Origin:
 Mainland China
Certification:
 CCC
Certification:
 ce
Certification:
 LVD
Certification:
 ROHS
Certification:
 UL
Average Life (hrs):
 50000
LED Chip Model:
 SMD5050
Strip type:
 SMD
Power Generation:
 SWITCH
Waterproof:
 No
Is Smart Device:
 YES
Color Temp(K):
 3000
Occasion:
 bedroom
LED Chip Brand:
 Epistar
Power Source:
 DC
Model Number:
 RGB 5050
Specifications (light beads / m):
 16
LEDs Number/M:
 16
Item Type:
 Strip
Power Consumption (W/m):
 2.88W/m
Voltage:
 5V
Choice:
 yes
Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Rocklon (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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