Tuya Video Doorbell WiFi Outdoor Door bell Waterproof IP65 Battery Intercom Smart Home Google Alexa Wireless Door Phone Camera - Rocklon.com ||Spend less ||Smile more

Tuya Video Doorbell WiFi Outdoor Door bell Waterproof IP65 Battery Intercom Smart Home Google Alexa Wireless Door Phone Camera

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Product Details
Item Specifics
Shipping & Payment
Why Buy From Us
Product Details

Item Specifics
Brand Name:
 CHAMOUS
Origin:
 CN(Origin)
Connection Type:
 wireless
Power:
 Dry battery
Feature:
 Photograph
Feature:
 Video
Display:
 None
Item Type:
 Wireless Doorbell
Itercom:
 Yes
Alarm:
 Yes
Certification:
 CE
Smart home platform:
 Alexa
Smart home platform:
 Tuya
Smart home platform:
 Google Assistant
Power:
 5200mAh Rechargeable Battery Power
APP:
 Tuyasmart app or SmartLife App
2-Way Audio:
 Built-in Speaker and Microphone
Google home/ Alexa:
 Optional function (Can be upgraded)
Resolution:
 1080P HD (2 megapixel) view in SD/HD mode
Battery:
 5200mAh battery
Battyer Working Time:
 7~15 day more for normal use -Low level PIR motion and press frequency
Pixels Lens:
 166° wide-angle camera
Waterproof:
 Waterproo IP65 level outdoor doorbell
Anti-theif system:
 Comes with anti-theft screws
video doorbell feature 1:
 WiFi doorbell camera
video doorbell feature2:
 video door phone
video doorbell featuree3:
 video surveillance camera
video doorbell feature4:
 security protection
video doorbell feature5:
 wireless doorbell
video doorbell feature6:
 outdoor doorbell
video doorbell feature7:
 Waterproof doorbell outdoor
smart home:
 Video intercom
Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Rocklon (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://rocklon.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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