Notice: If you want to order this dress in custom size and custom color, you can choose random size and color when you place an order, then leave a message to us of your custom size and color .So we can see the color and measurements you want when we get the order.
If you need to custom make the dress, please send us the measurement list as follow:
4.Shoulder to floor without shoes on =___cm
5.Height =___ cm (from the top of the head to floor without shoes)
6.Dress color =___ (Any color choose from our color chart or picture color
1.when you place an order, please tell us your measurement size, then we can make it more suitable for you.
2.we offer competitive products with reasonable price and our core advantage is quality, quality is our company culture.
3.If you want to make some change about your dress, please tell us in time.
4.If you need it urgently,we can produce it in 10 days, if not, about 15-20 days.
5.when you get your dress, please confirm the order and give us a feedback, your support is our motivation to make better.
When you get the goods, please give us your feedback, so that we can do some improvement and can provide better service. Your feedback would be very greatful.
Please contact us before leaving any negative or neutral feedback We would like to solve the problem together with voice call talking.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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